Email viruses
With its immensely growing popularity, the Internet has become the perfect medium for transmission and spread of computer viruses. Viruses can email themselves automatically, even without revealing their existence to the user, often choosing to replicate themselves to friends and people in a stored address book. With the current day and age of the Internet, it is important to be mindful of computer viruses and the means through which they spread.

What can Appalachian Technologies do about Spam and viruses coming to my email?
Recognizing this vastly growing problem, Appalachian Technologies has instituted an email scanning process for our customer's email traffic in an attempt to identify unsolicited spam messages as well as harmful viruses infected messages in order to make our customers Internet experience more pleasant.

How does it work?
All emails sent to our customers pass through our email scanner before arriving in the customers mailbox. Messages are automatically compared against databases of known offenders and their content is automatically processed for spam or virus related material. Messages deemed with a gross number of forbidden content are then discarded and never arrive at your mailbox.

How much does it cost? How do I sign up?
Our email scanner service is provided to our Internet customers free of charge, as part of our Internet service. Customers will automatically receive email filtering when they sign up for their Internet account.

Existing Customers

I see {Spam?} or {Virus?} in the subject of my messages, what does this mean?
The {Spam?} and {Virus?} tags are inserted by our email scanner into the subject of a message when that message is believed to have Spam or Virus content but didn't score high enough for it to be automatically discarded. If you receive one of these messages with Spam or Virus in the subject which you believe to be a valid email message, please forward a copy of the message to support@apptechnc.net for review.

Is it possible to still receive spam with the email scanner?
Yes, the email scanner is not meant to be a 100% catch all, there is simply too much material in too many varieties for such a solution to exist. Its very possible unsolicited material will still pass through undetected. The Appalachian Technologies email scanner is meant to actively reduce the number of unsolicited and harmful messages our customers receive. We still highly encourage good practies in safe guarding your email address.

Does email filtering alleviate the need for an Antivirus program on my computer?
No, our email filtering only processing email messages incoming to your computer. It is still possible to receive a virus through traditional means such as a floppy disk. Appalachian Technologies highly recommends the use of a Antivirus software package installed on your computer.